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Water Mitigation vs. Water Damage Restoration

flood

The Difference Between Mitigation and Restoration

Whether it comes from within your home or from the outside, there comes a time in every homeowner’s life when they have to deal with a flooding issue. Maybe it’s been raining for three days straight and you live downhill, or maybe you forgot to turn the tub’s faucet off. Plenty of things can cause excess water inside, so it’s important to know what to do when you’re affected by it.  If you’re having a water damage issue, there are two processes you’ll need to explore to fix the problem. The first process is water mitigation, the last is water restoration. While some use the terms interchangeably, we think it’s worth knowing the difference. After all, you want the most thorough remediation for your home, right? Our homes are supposed to be our safest, most comfortable place, so we want to make sure they’re given the best care possible!  Before you get to mitigating and restoring, let’s learn about the types and classes of water damage so you can implement a plan most fitted to your situation.

Types of Water Damage

Understanding your problem is the first step to solving it. It’s crucial that you take your safety seriously when flooding occurs, so learn what you’re dealing with! There are three main categories of water damage:

Category 1

This refers to fresh water sources that have infiltrated your home, or water that has not been contaminated. This can come from a pipe bursting or rainwater runoff. 

Category 2

This category is slightly more serious. Also known as “gray” water, this is contaminated water from natural or chemical waste that could cause illness or harm if you come in contact with it. 

Category 3

If your home floods with black water, it’s in Category 3. This refers to water that has been severely contaminated and should absolutely not be approached without proper protection. Black water can contain sewage, pesticides, and more and can make you very sick.

Classes of Water Damage

Class 1 

This is a very minimal amount of water that can usually be solved at home without professional help. An example of class 1 would be a toilet or sink overflowing in your bathroom.

Class 2

A more significant amount of water is involved, usually caused by things like a pipe bursting in your basement. Water will need to be removed somehow and you’ll need to allow for a longer drying time. 

Class 3

Lots of water has been absorbed by porous materials in your home. Regardless of the cause of the water flow, it’s not going to evaporate fully and will create a very damp, humid environment.

Class 4 

Water has puddled in your house, or worse. You may be wading through the water built up. This will need to be handled professionally so that excess water and evaporation don’t start to affect the infrastructure. 

Water Mitigation After Flooding

When you’re affected by excess water in the home, first and foremost you need to make sure you are secure. If there’s severe flooding, ensure your own safety before worrying about the house! Once you’ve made sure that you’re safe, it’s time to assess the damage to your home. The key to water mitigation is acting fast. Water will rot wood, erode surfaces, ruin laminate floors, invite the growth of mold, and so much more if not dealt with as soon as possible. When enlisting professional help, the main focus will be to salvage as much as possible and protect against any further damage. Here’s a few steps to follow when it floods:

1. Remove Everything

After flooding, remove any and all objects from the affected areas including furniture, toys, and clothes. For the best mitigation results, you need to be as thorough as possible. 

2. Clean anything salvageable 

Unfortunately, it’s a very real possibility that you could lose things. If your stuff is able to be saved, clean and disinfect it as soon as possible. This will prevent mold and any further damage.

3. Ensure the infrastructure is intact

Before you can do any water mitigation, make absolutely sure that the affected area is secured. Water can damage the stability of just about anything, so the home may no longer be structurally sound. 

4. Remove water and begin drying

At Killingsworth Environmental, we use truck mounts that have the power to drain an entire swimming pool in 2 hours! Extensive drying services will also ensure that mold doesn’t start to grow in the damp conditions – which would be a whole new beast to conquer.  Common drying machines include:

  • Air movers 
  • Air scrubbers
  • Dehumidifiers  

5. Look into preventative measures

Once your home has gone through the water mitigation process, you may want to consider preventative measures so that you’re protected for next time. One way to help keep your crawl space safe from flooding is through crawl space encapsulation

Water Restoration

Now that you’ve removed the water from your home through water mitigation, you can begin the restoration process. Restoration is all about restoring everything so that you can get back to a sense of normalcy after a flooding incident. Your home has probably sustained damage, but the degree of seriousness will vary from case to case. 

1. Replace Drywall and Insulation

These are going to be the first to go after significant flood damage. They’re not as sturdy as other materials and will most likely need to be replaced. 

2. Remove Mold

Mold only takes about 48 hours to be seen in wet or damp areas, so it’s also pretty likely that the spores have infiltrated your home and will start growing. Check out our blog on battling common household molds for more information. 

3. Check the Roof for Leaks

One of the most common ways water enters your home is through holes in your roof. Seal any effected areas to ensure there are no more leaks. 

4. Moisture Testing

Lastly, moisture testing done by professionals will determine if your home is dry enough to keep moving forward. 

Water Mitigation and Water Damage Restoration Solutions

If you’re in need of mitigation and restoration services, Killingsworth Environmental is here to help! Tackling flooding can be a big job, and we want to make your house feel like home again. Schedule a consultation with us today!

Water Mitigation vs. Water Damage Restoration

Bedbug inspection

How to Know if Your Hotel Has Bedbugs

Upon entering a hotel room, do you typically reach for the tiny toiletries, take a leap onto the bed, or perhaps start by inspecting for bed bugs? Knowing what to look for is essential. Anticimex Carolinas Service Manager Christian Tweed has shared valuable insights on identifying bed bugs in your hotel room and preventing them from hitching a ride back home with you. And if bed bugs do become an unexpected part of your vacation, remember that Clark’s Pest Control is here to assist!



Q&A with a Pest Professional


How do bed bugs get inside hotels?


Bed bugs are primarily hitchhiking insects as opposed to foraging ones, meaning that they get carried around on people’s clothes and belongings. Someone with an active infestation in their home can easily bring bed bugs to their hotel, but they can also be picked up during travel (airplanes, taxis, and rideshare services) and brought to a hotel room.


What do people misunderstand about bed bugs in hotels?


From a probability standpoint, all hotels will deal with bed bugs at some point in time. If you think about a bed bug’s method of travel, there’s literally nothing a hotel can do to stop them from being carried in. What I have realized is that luxury hotels are more likely to have an aggressive response to dealing with a bed bug case once it’s identified as they tend to have a higher quality of service and a reputation to protect. While this isn’t always the case, it has been my experience more often than not.

Got bedbugs? Call Clark’s at 866-781-4991 today!

What do you recommend travelers do when they get to their room to check for bed bugs?


Most hotel headboards hang directly on the wall. I start my inspection here before even looking at the bed itself. I have found bed bugs, their exoskeletons, and the telltale black stains they leave behind around the edges of or in the crevices of headboards. If the headboard looks clean, move on to looking over the pillowcases and comforter for any signs or stains. You can dig into the bedding as deep as you want here, but I encourage people to look over the top layer of things at the very least.


What are some lesser-known signs of bed bugs in your hotel room?


The specifics of the black stains they leave behind, which as gross as it sounds, are just digested blood as that’s all that bed bugs feed on. If the stains are on a hard surface, they will be small dots as if left behind by an ink pen and will smear into a brownish gray when moisture is applied. If they’re on fabric, they will usually bleed along the fibers making a small diamond, square or X shape.


If there are bed bugs in your hotel room, can they travel home with you?


They absolutely can, however this is easy to prevent. While staying in a hotel, keep as much of your clothing and luggage off the beds as possible. Storing suitcases in the bathroom might sound odd, but it’s an effective method of prevention.

Don’t tackle bedbugs yourself, call Clark’s at 866-781-4991!

What should you do with your suitcase if you suspect your hotel has bed bugs?


When arriving home from a trip, leave your luggage in the garage or on a porch and bring your clothes in one load of laundry at a time. If the clothes are dirty, wash them like you normally would, if they’re clean then run them through the dryer for at least forty-five minutes. Once your suitcase is empty, vacuum over it meticulously (don’t forget to empty the vacuum when you’re done), or if you’re in the right climate, expose it to heat for a few days by placing it in your vehicle (parked in the sun) or for a few weeks in your attic.


The Clark’s Solution


If you brought bed bugs back to you home, Clark’s is here to help. Our Bedbug Control service is designed to eliminate bedbugs and create a safe, comfortable environment.


A Clark’s Pest Professional will do an inspection and recommend a plan of attack to get rid of bed bugs now and prevent them from hatching in the future. Call Clark’s at 866-781-4991 today for more information.




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