Frequently Asked Questions
GOT QUESTIONS? WE HAVE ANSWERS
Killingsworth Environmental services the Greater Charlotte area. Please review our service area page for more information.
Killingsworth Environmental offers pest control solutions for nearly every issue. We provide both residential and commercial services. Some of the services we offer include general pest, termites, fire ants, bedbugs, and wildlife control. We also feature digital pest control called SMART that operates wirelessy around clock. To see all of our services, visit clarkspest.com
We suggest scheduling a free termite estimate if you currently do not have a termite bond on your home. For homes that are bonded, we come out annually to ensure that there is no termite activity.
If you need to cancel your appointment, please call or text 704-563-8787 to speak to a Customer Service Representative. You can also email us at insidesales@kworth.com
Yes, Killingsworth Environmental offers Commercial pest control for nearly every industry. Visit https://kworth.com/commercial-services/ to learn more.
Most pest control treatments will be effective in 10-14 days. If you notice increased pest activity after treatment, that’s actually a good sign that it’s working. Some direct treatments, such as for a wasp nest, will be effective within days.
Exterior treatments dry within 1-2 hours. Once the material dries, rain will not wash it away. If rain is predicted all day, we do have a specialized treatment that we can do instead. We also have our 100% service satisfaction guarantee, so if you start to see activity or feel the treatment was not as effective, we can go back out and treat again.
Killingsworth Environmental pest control plan protects against over 55 common household pests. Your first initial pest control appointment will include the interior and exterior. After the initial appointment, we will treat exterior only unless you start seeing activity inside the home, then we would gladly retreat the interior
Yes! We will notify you by email a few days prior to service. You may also opt in to text message or phone call notifications. You don’t need to be home for an exterior treatment, but someone does need to let us in for an interior service. We will let you know which service will be performed in the notification.
Yes, Killingsworth Environmental provides service to mobile homes, in addition to other types of dwellings.
No, you can not change your address on the Pest Portal. You can change your address by calling or texting 704-563-8787 or emailing insidesales@kworth.com.
Yes, you can pre-pay for your Killingsworth Environmental services. Just call 704-563-8787 to pay over the phone with a Customer Service Representative.
No, Killingsworth Environmental does not provide chipmunk treatment services.
You may request a specific Service Professional, but we cannot guarantee it. We schedule services based on efficiency.
Killingsworth Environmental Professionals are trained to avoid areas near water, vegetable gardens, bees, and anything else that should be protected.
Killingsworth Environmental applications will not negatively affect your pool. We use only the most environmentally friendly materials and apply them carefully and efficiently so that only target areas are effected.
Killingsworth Environmental accepts credit/debit card and check payments.
Yes, Killingsworth Environmental Service Professionals can perform exterior treatments when no one is home. We just request that all pets be kept inside and that things like children’s toys be removed from treatment areas. If you have a seasonal property that you can’t be at for an interior service, you can provide a key to Killingsworth for us to service the interior.
The length of the service will vary based on the size of your home and the services being performed. If you call 704-563-8787, our Customer Service Representatives can give you an estimate.
It will depend on what services are being performed, but we will try to perform services as efficiently as possible.
The Pest Portal can be accessed from the Killingsworth Environmental homepage. You can also access it right here. It’s easy to sign up. Once you’re in, you can see upcoming service dates, request a service, see service reports, pay your bill and edit billing methods, and more.
We would love to service multiple properties for you, provided they are in our service area. We provide service throughout North and South Carolina, but to confirm your specific location, please call 704-563-8787.
Killingsworth Environmental general pest control plan is a tri-annual program with three scheduled services throughout the year. However, it includes a 100% service satisfaction guarantee. If you’re having pest issues between scheduled services, we’ll come out at no additional charge.
Yes! Some of our service plans, including general pest control, come with a 100% service satisfaction guarantee. We’ll come to your location between scheduled services at no additional charge if you’re having pest issues. And we’ll keep coming back until it’s resolved.
Our general pest control is people and pet friendly, we just ask that your pets are secured when we are doing the treatment to avoid being in direct contact with our product. We are also proud to offer SMART digital pest control. This service communicates wirelessly to our headquarters when there is pest activity, and does not use any rodenticides. Call 704-563-8787 to learn more about SMART and other pet-friendly pest control methods.